At the start of 2025, EJR-Quartz landed a new contract to provide communications services to the European Space Agency (ESA). ESA was seeking a single communications service that could create content for all five of their pillars, including editorial, video/image distribution, graphics, corporate public affairs and logistics channels. To satisfy this demand, we are continuing work with our partners Publicis Sapient, World Wide Group and ATG Europe, for a comprehensive communications service. Moreover, we played an integral role in the creation and running of the ESA Portal since its launch in 2000.
As the prime contractor, EJR-Quartz’s Communications Service Provision (CSP) contract is divided into the following:
- Editing and Publishing services
- Video/image Production and Distribution services
- Graphics Applications services
- Corporate Public Affairs and Social Media services
- Outreach and Logistics services
What we do:
Building upon the previous CSP contract, EJR-Quartz now supplies all editorial and publishing services, along with public relations and strategic communications. Meanwhile, World Wide Group handles video and related distribution services, whereas Publicis Sapient provides graphics services, and ATG Europe is responsible for logistics and organisational support.
Historically, we have developed the content for most of the sites which fall under the ESA Portal umbrella and we continue to maintain these. These include all the ESA Directorate-level sites: Earth Observation, Human Spaceflight, Industry, Launchers, Navigation, Spacecraft Engineering and Technology, Spacecraft Operations, Space Science and Telecommunications.
For every launch or similar major event, we provide additional coverage, including a dedicated web ‘special’ and/or blog and social media support. In terms of social media, we manage all of ESA’s channels. We support any other writing and editing needs for ESA’s Communications Department, such as the ESA Bulletin, mission brochures and exhibition material. One year into the three-year service contract, 2025 brought eight new Earth Observation missions to support this year, the first launch of April 64, the new class of ESA astronauts, the International Paris Air Show in Le Bourget and the first release of Elucid data.