Discovering new ways of working

With the COVID-19 pandemic affecting us all, the health and safety of our employees and clients is of course our top priority. In our field of science communication, we are fortunate to be able to continue working for our clients from our own homes. All our staff are now working remotely, bringing challenges but also some unexpected discoveries.

Our team and our clients are located across six countries, so we’ve had to take into account the different national guidelines and policies concerning the coronavirus. We’re following the health advice of the local authorities in all the countries in which we work (Netherlands, France, Italy, Germany, UK and Portugal).

While we are all used to working with colleagues in different countries, teleworking is a new experience for some, and plenty of adjustments have had to be made! Factors such as living arrangements and children of course have a huge impact on daily life now. Creating new workspaces for ourselves, daily routines and building a moment of calm into the day have all helped to make working from home possible.

But along with the challenges of home life and a constant flow of online meetings, we’ve made some positive discoveries too. Colleagues are happy to take a few moments of their day to catch up or check in on each other and happy to lend a hand when needed. Technical glitches in Skype meetings provide a giggly moment, coffee is always close at hand and there’s no commuting stress to consider. There’s always time for a weekly virtual team aperitivo, and of course every day is casual Friday!

Our headquarters may be temporarily closed, but you can reach us as usual by email, telephone, Skype, Whatsapp, WebEx, Zoom or any other platform of your choice!

Helping ESA to tell its story

At EJR-Quartz, we’re starting the year with a bang! We’re delighted to announce that we have won a new contract to provide 360-degree communications services to the European Space Agency (ESA).

ESA was looking for a single communications service for all its channels, across three main pillars: editorial, video/image and graphics. So we’ve teamed up with graphics experts Publicis Sapient and TV and video specialists World Wide Group to form a consortium dedicated to providing integrated communications solutions to ensure the Agency speaks with one voice, on message, every time.

Frédéric Le Gall, ESA Communications Head of Production and Management Support Division, explains the thinking behind the new service provision model: “ESA was looking for a streamlined communications service to optimise workflows and improve coordination. We wanted a single provider to cover all our channels, providing everything from editorial services to video and graphics support – admittedly, a tall order! The EJR-Quartz consortium provides the knowledge and experience to meet our needs and help ESA reach the largest possible audience.”

As the Prime contractor, EJR-Quartz provides all editorial and publishing services; Worldwide Group is responsible for the video and related distribution services, including ESA TV and ESA Web TV; Publicis Sapient provides graphics services, including CVI and environmental branding.

Erica Rolfe, the Service Manager leading the consortium, explains: “Our companies have been working together for a number of years, most notably for coverage of launches and other special events, but also on a daily basis. Our winning consortium is the formalisation of a long-standing relationship, combining strong storytelling skills with graphical excellence and extensive TV and video experience”.

Our three-year service contract is already off to a flying start, providing communications coverage of the return to Earth of Luca Parmitano and the launch of Solar Orbiter this week. We’re proud to be helping ESA to tell the next chapter in its story, from the Moon to Mars and beyond!

Science and Storytelling: sharing scientific research outside the lab

This year’s EMBL event, Science as Storytelling: From Facts to Fictions, looked at the role of storytelling in science and the challenges and risks of using narratives to communicate science in the modern world.  Attracting a diverse crowd from astrobiologists and filmmakers, to rock musicians and members of our own EJR-Quartz team, the conference explored the place of scientific research in the world outside the lab.

Held by the European Molecular Biology Laboratory (EMBL), the 20th conference in its Science and Society series took place in Heidelberg, Germany. Science Editor Joshua Tapley tells us more.

Storytelling and science have always been entwined. As language developed and we began to share helpful stories around the campfire, those who prospered were the ones who learned from each other which trees were safe to eat from and which to avoid. We set in motion the development of the deep human connection to anecdotes and personal experiences. Even today, we find that these connections are often more persuasive than facts and data. Stories stick with us.

At the Heidelberg conference, speakers included scientists, authors, literature professors, and journalists. They brought together a wide range of perspectives on the ways that storytelling can be used in the world of science. The panels covered how scientists themselves can write captivating research papers without compromising their scientific value, using media such as comic books to present science to new audiences in creative ways, and the responsibilities of scientists and journalists in the era of ‘fake news’.

Many speakers echoed the idea that those wishing to misinform and manipulate are free to craft amazingly convincing narratives, without the constraints of reality. But, for scientists and science communicators, the challenge today is to make the truth of our current scientific understanding even more engaging than fiction.

The conference explored how the stereotypes around science and scientists have changed over the last 100 years of entertainment media, the growing interest for stories depicting the work of a scientist more accurately – ‘Lablit’ – and the struggle between artistic freedom and scientific accuracy in film and literature.

In the end, the event left us with its own anecdotes. The opening talk on the driving force behind many scientists – the thrill of discovery – claimed that the excitement of making a breakthrough is shared by scientists, artists, songwriters, authors and many others. This theory was immediately supported by a musical scientist in the audience: “People often ask me what connects my passions as a scientist and a rock musician,” he said. “I always tell them: absolutely nothing! But actually, you’ve hit the nail on the head, they both give me exactly the same thrill.”

Having learned so much over the two days in Heidelberg, we are better equipped to share these thrills with the world in more creative and engaging ways.

Extra, extra! The latest DLRmagazine is out!

The latest edition of the DLRmagazine, the German Aerospace Center’s modern science communications publication, is now available – with a little help from us!  EJR-Quartz is responsible for the English edition of this publication.  

The second DLR Magazine of 2019 has the title ‘Light as air and versatile’ and contains articles highlighting several interesting aspects of interest in modern science. DLR Magazine 161 features the work of innovative scientists both at the laboratory and outside of it. Within the lab, there is a portrait of Barbara Millow and her work with high-tech aerogels. Outside of the lab there is focus on the Schorndorf ‘Real-Word Laboratory’ which tests a digitally supported ‘on-demand bus’ in the real world! 

Further to this, the ‘Green lung in the eternal ice’ article focuses on a closed-loop system for cultivating plants that could be used for long-term space travel and future establishments on other planets. Another article, ‘The Solar System within arm’s reach’ highlights the benefits of virtual reality technology for planning space missions.

But there’s much more! We offer a ‘Tribute to Apollo’, which summarises the Moon landing anniversary and what has happened since and some recommended reads.

Curious? Subscribe to the DLRmagazine to receive it on your doorstep free of charge. If you’d rather read it online, the Magazine is available as a flipbook and can also be downloaded as a PDF.  

Design matters: Science Office joins EJR-Quartz

After six years of close collaboration, we are delighted to announce that EJR-Quartz and the Science Office are now one. By bringing the Science Office’s expert graphics and video skills under our umbrella, EJR-Quartz is now able to offer a complete package of top-quality science communication services entirely in house.

The team at the Science Office have years of experience transforming complex scientific concepts and data into images and animations that illuminate and engage audiences, whatever their age and background. Over the years, they have worked with EJR-Quartz on a range of content, animations featuring the ESA Education mascot, Paxi, to the new Hera video being released for Asteroid Day 2019.

Signed and sealed in early May, the acquisition is the start of an exciting new chapter for EJR-Quartz. With even more creative minds in the mix, we’re better placed than ever to deliver end-to-end communication solutions built on content that matters.

Careers in space?

We’re looking for an experienced writer/editor to create inspiring content promoting ESA’s recruitment activities including ‘Careers at ESA’. We seek an individual who shares our passion for creative problem solving, who is able to work collaboratively with various teams in a fast-paced environment, has a keen eye for detail and who is able to get things done to ensure customer and company success are achieved.

The successful candidate will have:

  • Mother-tongue standard of English and meticulous editing skills
  • Minimum of 2 years’ professional experience in writing and editing
  • A degree in communications, HR or other relevant discipline
  • Familiarity with online publishing and social media tools
  • Great communication skills and customer-oriented approach and customer service skills
  • Ability to work under pressure and with tight deadlines, as part of a team
  • Familiarity with ESA or European space programmes an advantage

Working closely with the senior editor, tasks include:

  • Writing, editing and publishing articles and other content for the HR internal and external webpages or social media, or other channels as required
  • Supporting the senior editor in maintaining the HR internal and external webpages by adding new content and updating background information
  • Providing content for social media regarding ESA Careers opportunities
  • Researching images (ensuring usage rights) and providing captions

Contractual matters

The successful candidate will be employed directly by EJR-Quartz BV, as part of our communications service team for ESA. Candidates must be eligible to live and work in the EU. The work could be carried out at our Leiden headquarters, or working remotely. This is a one-year contract, with possibility of renewal. The start date is 1 June 2021.

Closing date: 30 April 2021

Find out more about our company and meet our multinational team at: www.ejr-quartz.com

If you think this job is for you, tell us why you’d like to join our team. Please send your cover letter, CV and references to: vacancy@ejr-quartz.com

Setting sail with Mercator Ocean International

We are pleased to announce that we have been awarded a contract with Mercator Ocean International to help with their communication activities for the Copernicus Marine Environment Monitoring Service (CMEMS). Having had ample experience in communicating about the Copernicus services implemented by the European Centre for Medium-Range Weather Forecasts (ECMWF), we look forward to helping Mercator plan and execute their online communication activities. We will be writing and editing a range of articles, producing social media content and working on multimedia content for the main CMEMS portal as well as producing educational explainer pages on ocean monitoring and ocean phenomena. 

Copernicus is the European Union’s flagship Earth observation programme that is implemented through six services including Land, Marine Environment, Atmosphere, Climate Change, Emergency Management, and Security. The data collected by Copernicus enables stakeholders ranging from scientists and policymakers to businesses and the general public to better understand the Earth system, as well as the impact of human activities on it, in order to ensure a healthy planet for future generations.

For this contract we will be coordinating with HBI Helga Bailey, who will be in charge of the press activities, Eau de Web who will take care of web development.  Together we will help raise awareness of ocean health and how it affects our planet.

Video Producer, EJR-Quartz for ESA Web TV

New Year, new start? We’re looking for an experienced video producer to join our EJR-Quartz service team for the European Space Agency, to work full-time on site at ESA/ESRIN in Frascati, Italy. We seek a highly creative individual who is able to present complex scientific and technical topics in an approachable way, as well as collaborate with various teams in a fast-paced international environment (working language English). Deadline extended to 18 January 2021. Now closed

The successful candidate will have:

  • Minimum of four years’ professional experience in video and TV production, including experience in presenting scientific and technical topics 
  • A degree in communications, media studies or other relevant discipline
  • Great communication and networking skills
  • Demonstrable knowledge of communications strategy
  • Familiarity with online publishing and video editing tools
  • Ability to work under pressure and with tight deadlines, both independently and as part of a team
  • Fluent English and knowledge of Italian and/or French. The working language at ESA is English and most products are required to be produced in English
  • Knowledge of European space programmes an advantage

Tasks

The ESA Web TV producer will support the Head of Digital Media Production Office in ensuring the planning, production and publishing of content on ESA Web TV, including streaming content and feeds from ESA TV. 

Tasks include:

  • Ensuring ESA Web TV implementation, under the instruction of the Video Production Officer and Head of Digital Media Production
  • Preparing programme schedules, in line with the communications plan themes or campaigns
  • Guiding the overall direction of the ESA Web TV channel
  • Devising or commissioning content in line with the Communication strategy and planning
  • Ensuring  the workflow and processes for the smooth running of the channel
  • Directing the day-to-day production of the ESA Web TV channel
  • Liaise with the ESA Web TV service at ESTEC on video production for both internal and external audiences
  • Acting as anchor/writer for ESA Web TV or assigning presenters as required
  • Commissioning script writing/editing by the editorial team 
  • Supporting the Video Production Officer in  coordinating video production resources 
  • Coordinating live webstream schedules and commissioning technical support
  • Ensuring promotional materials for coherent publicity across all channels
  • Ensuring approvals of all material according to agreed processes
  • Bringing contentious issues to DG-CPD and SPM

Contractual matters

The successful candidate will be employed directly by EJR-Quartz BV, as part of our communications service team for ESA. Candidates must be eligible to live and work in Italy and be able to work full time on site at ESA/ESRIN, Frascati. This is a one-year contract, with possibility of renewal. The start date is 15 February 2021.

Closing date: 18 January 2021

If you think this job is for you, tell us why you’d like to join our team. Please send your cover letter, CV and references in English to: vacancy@ejr-quartz.com

Find out more about our company and meet our multinational team at: www.ejr-quartz.com

B2B editor, EJR-Quartz for ESA

*Vacancy now closed* Do you have excellent writing skills and a flair for B2B marketing in a technical environment? We have an immediate opening for a fluent English editor familiar with aerospace and a strong interest in B2B activities to join  our EJR-Quartz service team for the European Space Agency, based on site at ESA/ESTEC in Noordwijk, The Netherlands.

We’re looking for an experienced writer/editor familiar with B2B marketing to develop creative B2B campaigns and inspiring content for ESA’s Technical Directorate.  We seek an individual who shares our passion for creative problem solving, who is able to collaborate with various teams in a fast-paced environment, and who is able to accomplish tasks to ensure customer and company successes are achieved.

The successful candidate will have:

  • Mother-tongue standard of English and ability to write and edit independently
  • A Masters degree in communications/journalism or engineering
  • Minimum of four years’ professional experience in writing and editing, in a marketing context, preferably in the aerospace/engineering field
  • Great communication and networking skills
  • Demonstrable knowledge of communications and social media strategy
  • Familiarity with online publishing and social media tools
  • Ability to work under pressure and with tight deadlines, both independently and as part of a team
  • Knowledge of another European language is an asset
  • Knowledge of European space programmes an advantage

The fine print

ESA’s Technology Directorate (TEC) is looking for editorial, publishing and marketing support to increase visibility of its Business-to-Business activities. Under the authority of the Head of the Infrastructure Management Section, within the TEC Management Support Office, the editor will work closely with the ESA Communication Programme Officer for TEC, as well as other TEC editors and the wider communications team.

The selected candidate will have sufficient B2B marketing experience and knowledge of aerospace programmes to be able to work proactively to support the preparation of appropriate campaigns and to seek out news and technical development of specific interest to this audience.

By working as an integral member of the EJR-Quartz editorial service team, and collaborating closely with our TEC senior editor, the B2B editor will be well placed to ensure that TEC B2B campaigns align with the wider ESA Communications strategy, and achieve the maximum visibility, benefiting from the support of wider DG-C Communications team.

Tasks

According to priorities set by the TEC Communication Programme Officer, tasks include to:

  • Research, write, and edit content on B2B matters for all online channels for ESA’s Technical Directorate
  • Support the definition of the Directorate’s B2B marketing strategy and implement it in the most impactful way, aligned with corporate communication strategy
  • Create and implement campaigns that meet the goals of the TEC communication strategy  
  • Curate the relevant ESA B2B webpages, and actively maintain related social media channels
  • Liaise closely with the TEC senior editor and the wider ESA communications team, to ensure a coordinated approach and the highest visibility for B2B campaigns
  • Build up a network with B2B stakeholders to stay abreast of B2B opportunities and latest technology and engineering activities of the Directorate
  • Validate all technical information with the relevant ESA managers, and ensure that all material is compliant with ESA editorial and CVI guidelines before publication.

Contractual matters

The successful candidate will be employed directly by EJR-Quartz BV, as part of our communications service team for ESA. Candidates must be eligible to live and work in The Netherlands and be able to work on site at the ESTEC campus. This is a one-year contract, with possibility of renewal. The start date is 1 November 2020.

Closing date: Monday 7 September

Find out more about our company and meet our multinational team at: www.ejr-quartz.com

If you think this job is for you, tell us why you’d like to join our team. Please send your cover letter, CV and references to: vacancy@ejr-quartz.com

Office Administrator for EJR-Quartz

*This vacancy is now closed*

EJR-Quartz has an immediate opening for an office administrator at EJR-Quartz head office in Leiden, the Netherlands.

The successful candidate will have:

  • Previous proven experience working in a similar role.
  • Minimum HBO degree.
  • Excellent written and verbal communication skills in Dutch and English.
  • Confident and fully competent with IT/use of MS Office applications.
  • Excellent organisational and administrative skills.

Other desired qualities include:

  • Proactive and positive approach with can-do attitude.
  • Solution oriented and takes initiative.
  • Strong time management and prioritisation skills required to support a busy team at different levels of seniority.
  • Ability to operate in a friendly, client focused, professional and discrete manner at all times.
  • Ability to engage and work effectively with people at all levels within the organisation, under pressure when required.
  • Attention to detail, always striving for high quality and continuous improvements.
  • Flexibility and adaptability, ability to multitask.

Tasks include

Proactive management of business trips for staff by liaising with local contacts, booking flights and hotels and processing expenses claims.

Reading and screening of email, incoming correspondence, answering phone calls and general inquiries, taking full account of urgency and actions to be taken.

Liaising with staff and external stakeholders. Maintaining administrative procedures.

Managing databases and filing systems.

Participating in (online) meetings and taking an active role in taking minutes.

Typing, compiling and preparing reports, presentations and correspondence.

Planning and organising events, team meetings including liaising with all parties involved and taking care of logistics

Other tasks as directed by the managers.

Contractual matters

This position is full time, normally located in Leiden, the Netherlands (working remotely temporarily during COVID-19)

If you think this is for you, tell us why you’d like to join our team. Please send your cover letter, CV and references to: vacancy@ejr-quartz.com

Learn more about our company and meet the team at: www.ejr-quartz.com

Internal Communications Editor at ESA/ESTEC

*Position closed* EJR-Quartz has an immediate opening for a mother-tongue English writer/editor to join the Internal Communications team at ESA/ESTEC. This is a full-time position for EJR-Quartz under contract to the European Space Agency, based on site at ESA/ESTEC in Noordwijk, The Netherlands.

The Internal Communications Unit of the ESA Communications Department has been established to strengthen ESA internal communications, as described in the Agency’s three-year communications plan.

As part of the internal communications strategy, the ‘One ESA’ Intranet covers all activities of the Agency. To support the internal communications activities and ensure publishing on One ESA, editorial and communications support is required.

Under instruction from the Head of Internal Communications, and reporting to the Internal Communications Lead, the editor will play an active role in internal communications activities at ESTEC. This includes writing in mother-tongue English, on topics of interest to the ESTEC internal audience, as well as actively supporting other internal communications activities at ESTEC.

Tasks include to:

  • Ensure the dissemination of communications messages to an internal audience at Establishment level
  • Actively seek out topics of interest to the internal audience
  • Conduct interviews in written or video format
  • Write and edit articles on ESTEC topics, in mother-tongue English
  • Build and maintain ESTEC sections of the ESA Intranet
  • Ensure that all material written is in ESA house style and approved 
  • Actively support internal communications campaigns and events at ESTEC
  • Contribute to the monitoring and evaluation of the effectiveness of the activities, reporting Key Performance Indicators

The successful candidate will have:

  • Mother-tongue English
  • An Honours degree in science, engineering, communications or journalism
  •   Minimum of 2 years’ experience in writing and editing, presenting scientific and technical subjects in a style accessible for a general audience
  • Experience in organising events 
  •  Experience of scripting and producing videos

Contractual matters

The successful candidate will be employed directly by EJR-Quartz BV, under contract to ESA. Candidates must be eligible to live and work in The Netherlands. This is a one-year contract, with possibility of renewal. The start date is 1 June.

Closing date: 17 April

Learn more about our company and meet the team at: www.ejr-quartz.com
If you think this job is for you, tell us why you’d like to join our team. Please send your cover letter, CV and references to: vacancy@ejr-quartz.com

Science editor at ESA/ESTEC

*Position closed*

EJR-Quartz has an immediate opening for a science editor/writer with mother-tongue English, able to present scientific and technical topics in a style accessible for the general public. The position is a maternity leave replacement, full-time for EJR-Quartz under contract to the European Space Agency, based on site at ESA’s ESTEC, in the Netherlands.

The successful candidate will have:

  • Mother-tongue English
  • An Honours degree in science, space science, or communications
  • Minimum of 5 years’ experience in writing and editing on science or space topics
  • Demonstrable experience in presenting scientific and technical subjects in a style accessible for general public

Tasks include:

  • Edit and write articles and updates for the ESA Portal and other channels
  • Manage an editorial calendar, contributing to the consolidated publishing agenda
  • Contribute to the drafting and implementing of communication plans
  • Support the organisation of media and outreach events
  • Support for launch and mission events, including live coverage
  • Conception and implementation of social media campaigns
  • Managing social media accounts and community engagement
  • Conception of storyboards for videos, animations and social media assets

Contractual matters

The successful candidate will be employed directly by EJR-Quartz BV, under contract to ESA and must have residence and work permit for the Netherlands. This is a six-month contract, as maternity leave replacement. The start date is 20 January 2020.

Closing date: 17 December  2019

Learn more about our company and meet the team at: www.ejr-quartz.com

If you think this is for you, tell us why you’d like to join our team. Please send your cover letter, CV and references to: vacancy@ejr-quartz.com

Earth Observation Editor, Frascati, Italy

Position now closed.

Are you able to present scientific and technical topics in an accessible way? EJR-Quartz has an opening for a mother-tongue English writer/editor. The position is part-time for EJR-Quartz srl under contract to the European Space Agency (ESA), based at ESA’s Earth Observation Centre in Frascati, Italy.

Working within the Earth Observation Directorate, the EO Technical Editor will write and edit digital content on space topics mainly related to Earth Observation, in particular on Copernicus Sentinel and ESA Third Party Missions, for the ‘Earth Online’ and ‘Sentinel Online’ websites.

The right candidate will have:

  • Mother-tongue standard English, with a minimum of 2 years’ writing/editing experience
  • An Honours degree in science, engineering or journalism
  • Demonstrable skill in presenting scientific and technical subjects in an accessible style
  • Familiarity and interest in space and environment topics
  • Experience in scripting video, including interviewing
  • Experience in preparing social media campaigns and content

Contractual matters

Our new team member will be employed directly by EJR-Quartz srl, under contract to ESA. An Italian residence and work permit is obligatory. This is a one-year contract. The start date is 7 January 2020.

Closing date: 29 November 2019

Find out more about our company and meet the team at: www.ejr-quartz.com

If you think this is for you, tell us why you’d like to work with us. Please send your cover letter, CV and references to: vacancy@ejr-quartz.com